Learn how to handle emotional conversations at work — without taking on the role of everyone’s therapist.
The Incidental Counsellor Course is a short, practical training designed for professionals who often find themselves supporting distressed colleagues or clients — without formal counselling training.
You’ll learn how to listen compassionately, respond effectively, and protect your own boundaries — all while staying within your professional role.
🕒 Course delivery: 6 hours total, offered as either:
• One full-day session (6 hours) or
• Two shorter sessions (3 hours each, over 2 days)
✔️ Live, interactive online training via Zoom
✔️ Practical tools you can use immediately
✔️ Supportive, non-clinical approach
✔️ Includes workbook and digital resources
✔️ Designed for HR, educators, team leads, support workers, and more